Shipping & Delivery Policy

Last updated: July 6, 2026

This Shipping & Delivery Policy explains how we process, ship, and deliver orders placed through the Little Sister’s online store, including local pickup options.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day. You’ll receive a confirmation once your order is placed and another when it ships.

2. Shipping Methods & Rates

Shipping options and rates are calculated at checkout based on your location and the items ordered. Any applicable rates are displayed before you complete your purchase.

3. Local Pickup & Pay on Pickup

Where offered, you may choose to pick up your order at one of our locations and pay in person. Please bring your order confirmation and a valid ID. We’ll let you know when your order is ready for pickup.

4. Delivery Estimates

Delivery times are estimates provided by the carrier and are not guaranteed. Once shipped, delivery typically takes 3–7 business days within the continental United States. Delays caused by carriers, weather, or events outside our control are not our responsibility.

5. Order Tracking

If tracking is available for your shipment, we’ll include a tracking number in your shipping confirmation email.

6. Lost or Damaged Shipments

If your order is lost or arrives damaged, contact us at info@lstruckwash.com as soon as possible and we’ll work with you and the carrier to resolve it.

7. Incorrect Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

8. Contact Us

Questions about your shipment? Contact info@lstruckwash.com.