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Aerial view of a Little Sister's Truck Wash location
Legal & Policies

Privacy Policy

Your privacy matters to us. This Privacy Policy explains what information Little Sister’s Truck Wash, Inc. collects, how we use and protect it, and the choices and rights you have, including the rights of California residents under the CCPA/CPRA.

1. Information We Collect

We collect information you provide directly and information collected automatically:

  • Information you provide: name, contact details, billing and shipping addresses, order details, fleet-account information, employment-application details, and messages you send us.
  • Payment information: processed securely by our payment providers, we do not store full card numbers on our servers.
  • Automatically collected: IP address, browser and device information, pages viewed, and similar usage data collected through cookies and analytics.

2. How We Use Your Information

  • To process orders, payments, and fulfill purchases;
  • To provide, maintain, and improve our services and website;
  • To respond to inquiries, applications, and support requests;
  • To manage fleet accounts and send statements;
  • To send service updates and, with your consent, marketing communications; and
  • To comply with legal obligations and protect against fraud.

3. How We Share Information

We do not sell your personal information. We share information only with trusted service providers who help us operate our business, such as payment processors, shipping partners, hosting, and analytics providers, and only as needed to perform their services. We may also disclose information when required by law or to protect our rights.

4. Cookies & Tracking

We use cookies and similar technologies to keep your cart, remember preferences, and understand site usage. You can control cookies through your browser. For details, see our Cookie Policy.

5. Data Security

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA) as amended by the CPRA, California residents have the right to:

  • Know what personal information we collect, use, and disclose;
  • Request access to and deletion of their personal information;
  • Correct inaccurate personal information;
  • Opt out of the “sale” or “sharing” of personal information (note: we do not sell your data); and
  • Not be discriminated against for exercising these rights.

To exercise any of these rights, contact us at info@lstruckwash.com. We will verify your request before responding.

7. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes take effect when posted on this page with an updated date.

10. Contact Us

Questions or privacy requests? Reach us at info@lstruckwash.com.

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